Privacy Policy

Last updated: 17/12/2022

This privacy notice for DELITY LTD, doing business as Sheen Jeem (“Sheen Jeem”, “we”, “us”, or “our”), explains how and why we collect, store, use, and share (“process”) your information when you use our services (“Services”), including when you:

  • Visit our website or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including sales, marketing, or events

Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us via /pages/contact.

Summary of Key Points

This summary highlights key points from our privacy notice. You can find full details by reviewing the sections below.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Sheen Jeem, the choices you make, and the features you use.

Do we process sensitive personal information?

No. We do not process sensitive personal information.

Do we receive information from third parties?

No. We do not receive information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, prevent fraud, ensure security, and comply with legal obligations. We only process information when we have a valid legal basis.

When and with whom do we share personal information?

We may share personal information in specific situations and with specific categories of third parties, as outlined below.

How do we keep your information safe?

We use organisational and technical security measures to protect your personal information. However, no system can be guaranteed to be completely secure.

What are your rights?

Depending on your location, you may have certain rights regarding your personal information.

How can you exercise your rights?

The easiest way is by contacting us through /pages/contact. We will respond in accordance with applicable data protection laws.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. What Legal Bases Do We Rely On?
  4. When and With Whom Do We Share Your Information?
  5. Do We Use Cookies and Tracking Technologies?
  6. How Do We Handle Social Logins?
  7. Is Your Information Transferred Internationally?
  8. How Long Do We Keep Your Information?
  9. How Do We Keep Your Information Safe?
  10. Do We Collect Information From Minors?
  11. What Are Your Privacy Rights?
  12. Do-Not-Track Controls
  13. California Privacy Rights
  14. Updates to This Notice
  15. How Can You Contact Us?
  16. How Can You Review, Update, or Delete Your Data?

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information that you voluntarily provide when you register, contact us, make purchases, or otherwise interact with our Services.

This may include:

  • Name
  • Phone number
  • Email address
  • Mailing and billing address
  • Username and password
  • Contact preferences
  • Authentication data

We do not process sensitive personal information.

Payment Information

Payment details required to process transactions are handled by third-party payment processors. We do not store full payment details ourselves.

Social Media Login Information

If you choose to register or log in using a social media account, we may receive certain profile information as described in Section 6.

You are responsible for ensuring that the information you provide is accurate and up to date.

Information Automatically Collected

Some information is collected automatically when you use our Services, including:

  • IP address
  • Browser and device characteristics
  • Operating system
  • Language preferences
  • Referring URLs
  • Usage data and timestamps

This information helps us maintain security, improve performance, and understand how our Services are used.

2. How Do We Process Your Information?

We process your personal information to:

  • Create and manage user accounts
  • Deliver and manage Services
  • Respond to inquiries and support requests
  • Send administrative and service-related communications
  • Fulfil and manage orders
  • Request feedback
  • Send marketing communications (where permitted)
  • Deliver personalised advertising
  • Protect our Services and prevent fraud
  • Analyse usage trends and improve Services
  • Comply with legal obligations

3. What Legal Bases Do We Rely On?

Depending on your location, we rely on one or more of the following legal bases:

  • Consent
  • Performance of a contract
  • Legitimate business interests
  • Legal obligations
  • Vital interests

We act as the data controller for the personal information described in this notice.

4. When and With Whom Do We Share Your Information?

We may share personal information with:

  • Payment processors
  • Hosting and infrastructure providers
  • Marketing and analytics providers
  • Authentication and account services

We may also share information during business transfers such as mergers or acquisitions.

5. Do We Use Cookies and Tracking Technologies?

Yes. We use cookies and similar technologies to support functionality, analytics, and marketing. You can manage cookie preferences through your browser settings.

6. How Do We Handle Social Logins?

If you log in using a third-party social media account, we may receive basic profile information such as your name and email address. We use this information only for the purposes described in this notice.

7. Is Your Information Transferred Internationally?

Your information may be transferred to and processed in countries outside your own. We take appropriate safeguards to ensure your data remains protected.

8. How Long Do We Keep Your Information?

We retain personal information only as long as necessary to fulfil the purposes described in this notice, unless a longer retention period is required by law. No data is kept longer than three months after account termination unless legally required.

9. How Do We Keep Your Information Safe?

We use reasonable technical and organisational security measures to protect your data. However, no system is completely secure, and use of our Services is at your own risk.

10. Do We Collect Information From Minors?

No. We do not knowingly collect or market data to individuals under 18 years of age.

11. What Are Your Privacy Rights?

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent
  • Request data portability

You can exercise these rights via /pages/contact.

12. Do-Not-Track Controls

We currently do not respond to Do-Not-Track signals due to the lack of an industry standard.

13. California Privacy Rights

California residents have specific rights under applicable law, including the right to request access, deletion, and information about data sharing. Requests can be submitted via /pages/contact.

14. Updates to This Notice

We may update this privacy notice from time to time. Any changes will be effective once published.

15. How Can You Contact Us?

If you have questions or concerns about this privacy notice, please contact us via /pages/contact.

16. How Can You Review, Update, or Delete Your Data?

You may request to review, update, or delete your personal information by visiting /pages/contact.